What is SimePro?
SimePro is a cloud-based AI powered project and customer relationship management all in one system designed to help businesses manage leads, clients, projects, tasks, and communications in one centralized platform.
How to setup your company?
From the top right corner of the dashboard, you will find a gear icon to access the settings page. Then you are able to set your organization’s details. These are the details that will be used on Invoices, Quotations, etc.
Who is SimePro suitable for?
SimePro is ideal for SMEs and medium-sized businesses, and service providers looking for a simple yet powerful AI powerful PMS and CRM management solution.
Is SimePro web-based or desktop software?
SimePro is fully web-based. You can access it through any modern web browser without installing any desktop software.
Do you provide customization service for SimePro?
Yes. We offer customization services tailored to your specific business needs. Contact our support team for a consultation.
Can I use my country currency in SimePro?
Yes. SimePro allows you to use your own currency, several settings are provided such as the Currency Code, Currency Symbol, Decimal Separator, Thousands Separator, Currency Symbol Position Etc...
This allows you to use SimePro in any market with any currency.
Does SimePro support team collaboration?
Yes, SimePro supports team collaboration with features like team member management, role-based access control, shared projects, and internal communication tools.
Can I track leads and sales using SimePro?
Absolutely. SimePro includes lead tracking, sales pipelines, custom statuses, and conversion reporting tools to help manage and grow your sales funnel.
Does SimePro include project management tools?
Yes, SimePro includes a built-in project management module with task assignment, milestones, progress tracking, and timelines.
Is there a mobile app for SimePro?
A mobile app is currently in development. For now, SimePro is mobile-responsive and accessible from smartphones and tablets through a web browser.
Can I customize fields and workflows?
Yes, SimePro supports custom fields, tags, and workflows to match your business needs.
How secure is my data in SimePro?
SimePro uses secure cloud hosting with SSL encryption, role-based access controls, and daily backups to protect your data.
Can I import my existing data into SimePro?
Yes, SimePro allows you to import contacts, clients, and projects using CSV files or through migration support.
Is there a free trial or free plan available?
Yes, SimePro offers a free plan with basic features and a free trial for premium plans, allowing you to explore the platform before committing.
How do I get support if I face issues?
You can contact the SimePro support team via email, live chat, or through the built-in help center within the dashboard.
What payment methods are accepted?
SimePro accepts major credit/debit cards, online payments, and FPX local payment methods depending on your region.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time from your account settings. There are no long-term commitments.
Where can I find resources to learn to use SimePro?
We currently provide full documentation section on the website, we are planning full courses to be added with use case explainers for varies industry. Click here to view the documentation.
